September 11, 2021

Twenty Years Ago

Twenty years ago today, I was working onboard a ship docked in Germany. I spent the day with a friend visiting from the States — we had been out buying bunches of flowers for a colleague’s birthday that afternoon. We arrived back onboard with arms full of roses, innocently oblivious to what was happening an ocean away.

We didn’t have reliable internet onboard at the time, and I’m still not sure how the news traveled to the ship, but I do remember feeling like we were the last people onboard to find out that planes were crashing into buildings in America. As soon as we realized the severity, we dashed to my cabin, calculating time zones to call home.

New York City and Washington DC were each three hours from my family’s house by car. If you were to draw an isosceles triangle between the towers, the Pentagon and where the plane went down in Shanksville, my childhood hometown in Pennsylvania was pretty much smack in the middle. It felt like forever until I finally got through to my mother, who got to work that morning, only to be sent home early. The next day, she went out to purchase her first-ever cell phone — she never wanted to be unreachable again.

The next morning, I awoke in my cocoon of a bunk bed onboard, a map of Europe pinned next to my head, with the sobering realization that the world I lived in had changed forever. Later that day, I put my visiting friend on a train bound for another part of Europe — as we clutched each other goodbye in this larger than life station, whispering for fear of our accents being overheard, we both eerily felt like we were living out some twisted scene from World War II.

Friends that I knew in and around NYC were shaken but safe, while story after story slowly emerged of both heartbreak and heroism.

The ship sailed to Gibraltar weeks later, picking up a satellite system which would eventually provide the crew with 24/7 Internet access. As soon as it was installed, I was at my computer each morning before my daily run to check the news headlines. I didn’t want to be caught off guard again by not knowing the news. (I’m sure 9/11 is the reason I always scan the headlines of a number of news networks on my phone before I even check my email when I wake up in the mornings.)

We later sailed to Sierra Leone, West Africa, and as a writer there, I felt like I was drowning in stories of death and destruction from the moment we arrived. I have however, always had a wonderfully horrific way of detaching myself from a scene in order to get a story. I can interview people who have had their arms chopped off by rebel soldiers, or who are missing half their face from a medical issue, and show zero emotion while asking questions and writing notes. It is both a gift and a curse. It is what made me a good reporter in many ways for years. It has also portrayed me as a somewhat callous and non-compassionate person on the outside.

I do still have feelings on the inside, however, and sometimes they come crashing out clumsily when nobody is watching — hours after an interview, or perhaps after five interviews and only five minutes, when I’m all alone with my notes and I replay the stories I’ve heard, in my head.

Words carry a tremendous amount of weight. I know, because I can I feel the heaviness on my keyboard in the words as I type, depending on the subject matter. Even as a fast writer, I have always carefully considered how — and when and even why — to tell a story. I’m telling you this one because words matter — whether they are spoken, written as a story, or made in a comment on a social media post.

I can look at 1,000 photos of the destruction of what happened on September 11th, but at the end of the day, the words spoken between Todd Beamer on United Flight #93 and the 911 dispatcher are what make me crumble. Hours after the planes crashed, we crowded into a tiny room onboard the ship to listen to the Voice of America. The words spoken over a radio are what made that day very real to a scared 26-year-old on the other side of the world.

Because I was overseas, I didn’t necessarily experience the unwavering patriotism and the united feeling that most Americans felt immediately in the days and weeks following 9/11. What I did experience was the compassion and unity of a crew from 40 plus countries coming together to pray for a nation — and the world — to pray for peace, to pray for comfort, to speak words of life over those who survived. We didn’t have all of the information coming at us at rapid speed like we do today, firing at us from all directions, but what we did have was the knowledge that people had died, and a nation was hurting.

That’s all we needed to know in that moment. We (even people like me) had compassion on people we did not even know. We showed kindness and love to each other, and to complete strangers. We spoke words of encouragement and support.

So much in the world was uncertain and so much more has changed since that day — we can’t imagine life without cell phones and social media, and yet there were no cell phone photos of 9/11 as it happened — no live tweets, no Instagram posts, no Facebook status updates for people to mark themselves as ‘safe’.

Twenty years later, the world continues to remain uncertain.

Twenty years later, people all over the world are still hurting — not only from the scars of 9/11, but from a myriad of other tragedies — people in your own neighborhood, people across the US, people in countries most of us have never heard of with names we can’t pronounce.

Twenty years later, our words still matter — to ourselves, to our friends, to complete strangers. That too, is something to never forget.